Coordinator - Hardware

Position ID#
91682
# Positions
0
PA
Shiremanstown
Category
Corporate - Information Services

Job Description

SUMMARY

 

The primary purpose of this position is to support the department's hardware procurement and deployment and

processing of orders and maintaining inventory integrity. The incumbent is also required to perform all tasks in

observance of Rite Aid’s brand and strategy and adhere to our core values and service attributes

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

The associate is responsible for the functions below, in addition to other duties as assigned:

  • Provide hardware support on a first-level support basis, such as compiling e-form requests, pulling equipment

    orders for Field Technicians, and performing other equipment order fulfillment activities

     

  • Safe operation of MHE (forklifts, pallet jacks, etc.).

  • Assist the Hardware Specialist with creating purchase orders, processing orders and equipment returns to

    designated vendors, and providing order processing and support to other repair facilities

  • Track and prepare hardware, software, and equipment invoices for payment

  • Interface with hardware and software support vendors to coordinate meetings

  • Make calls and distribute information in response to verbal and written requests.

  • Compile, copy, sort, file and fax documents

  • Compose short correspondence and enter data into spreadsheets or databases

  • Sort incoming mail and assist with departmental mailings as needed

 

 

Experience / Requirements

  • One (1) year of experience in a customer service environment required

  • Or equivalent combination of education and experience

Education

  • H.S. Diploma or General Education Degree (GED) required

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